A Robust Customer Messaging Tool
Drift is a messaging service that allows users to engage their customers in real-time conversations. The creators of Drift envisioned an easy-to-use messaging app that would be accessible through websites or inside apps. Their product makes it easy for users to engage customers via in-app messaging and surveys. Drift also integrates with a variety of respected communication tools like Slack, WordPress, Hubspot, and more.
A Site Designed to Drive Conversions
The creators of Drift came to us with a great product, but their own website wasn’t converting well. To help Drift increase their user base, we knew we’d need to add some visual “oomph” to the formerly lacklustre design. And to increase their conversions by encouraging more users to create a free account, we’d have to start by communicating the value of their product through the design of the website itself.
Powerful, Flexible, and Scalable
Our solution was to build a robust, turnkey design platform that empowered the Drift team to edit and rapidly create new pages and features on the fly. We set them up with a highly functional, clean design that focused on converting users and let their product’s features shine. Overall, we’re proud to have crafted a scalable website that feels unique, empowers users, and keeps customers happy.